Video – Carpet cleaning in action
Click opposite to watch a video of our ‘Advanced’ carpet cleaning process & hear what our fabulous clients think of us!
CONTACT US
Social distancing – we always maintain appropriate distances, wear PPE & wash hands regularly
OctoKleen is a local family business run by husband and wife team Toby & Yuta. We provide professional Carpet and Upholstery cleaning services to domestic and commercial customers in Hereford and the surrounding areas. We also clean Hard Floors, Rugs & Leather Furniture.
Below are the services we offer…
Client Testimonials
Kirsty Radziejowski
12:17 03 Nov 22
Very happy with the outcome, carpet and kitchen floor nice and clean, and Toby is very helpful and polite.
Suzi Fulcher
20:48 20 Jul 22
Used OctoKleen for the first time today, I had an initial conversation with Toby where he asked a number of questions... to determine what would need doing and the approximate cost which I found very useful. He then emailed with a date and then kept me informed as to the time of his arrival. He explained the process and was very knowledgeable. I was really pleased with the work he did, my beige bedroom carpet came up really well and the lounge rug looked new again and hadn't been cleaned for 6 years!! I will definitely use OktoKleen again and highly recommend them!read more
Andy Warrington
18:08 05 May 22
We had just moved into our new house and wanted the carpets cleaned before we unpacked. Despite being busy Toby very... kindly fitted us in. He gave us the quotes up front and there were no surprises in the final bill. He was very good value for money and turned up when he said he would. He worked hard all day and the carpets were amazing when he’d performed his magic. Would definitely recommend to family and friends and would use him again without hesitation.read more
kesri smolas
12:09 29 Apr 22
Toby & Yuka cleaned my carpets so well they look like new. I would highly recommend them for their professional service... and their high quality work.read more
Kate Thorne
11:52 01 Nov 21
Our carpets look like new! Very pleased with the service. Some really dirt stained patches have been removed. Highly... recommendread more
KAREN TAFT
11:47 20 Aug 21
Toby from Octoclean cleaned our hall, stairs and landings (which was over 3 levels) within a couple of hours with... impressive results. Both my husband and myself vax our other carpets but we didn’t have enough energy to do this particular job and felt we needed to leave it to the experts!Naturally there was some moisture left in the carpet but that dried overnight especially with a dehumidifier switched on and they look so much lighter now. Interestingly the pile feels cushier and softer afterwards.Toby was particularly good at communication beforehand so we knew when to expect him, any late changes, potential cost etc.read more
Kirsty Bennett
17:32 30 Jul 21
Toby’s service was fantastic from start to finish!! Booking the service was very easy, Toby is friendly and very... professional! I had the upholstery cleaned on both of my sofas and these now look like new, and smell amazing!!! Would highly recommend to anyway and will certainly be using his services again!read more
Michael Ledwidge
08:56 10 May 21
Toby arrived on time, he was easy to talk to, knows his trade well ,assess and explains whats required then gets on... with the job . He was very polite and respectful , he is a very competent person , did an excellent job of cleaning my carpets , will definitely been calling on his services in the future.read more
August Griffin
11:33 30 Nov 20
Top quality professional service with a smile. Excellent quality cleaning, clear instructions/advice and such lovely... people. 5* service - highly recommended. Thank you so much.read more
Paul Douse
11:56 27 Nov 20
Superb job, arrived on time and the sofa and carpet look amazing - like new. Highly recommended - couldn't be any... better. 10/10read more
Stuart Askew
10:17 02 Nov 20
Toby did an excellent job cleaning all the mats/runners/rugs/carpets within the Steiner Academy. They get quite a lot... of 'use' and they have all come up totally refreshed. I wouldn't hesitate to recommend OctoKleen. Communication was excellent, pricing was clear, timing was great and the results of the clean were superb.read more
Stephanie Fedor
10:58 18 Aug 20
Friendly, professional, reliable and great work. This is the first time I have used this company but will definitely... use them again. Very happy and satisfied customer. Thank you.read more
James Ashworth
21:12 15 Aug 20
Toby was able to fit us in at short notice and provided a service with excellent results. Our carpets had stains... including make up, food colouring and other marks you get from having young children. All stains removed, carpets looking fresh and feel like new under foot.read more
kate andrews
09:00 10 Jul 20
Great service, carpet looks like new using environmentally friendly product. Very professional and considerate. Highly... recommend.read more
Paul Wheeler
10:55 24 May 20
The sofas were really dirty but are cleaned perfectly the carpets were well done as we had a stain on one Toby was vey... meticulous there was a lot of time making sure the job was done properly I would recommend him to any bodyread more
D. Catherine Wybourne
19:24 11 Mar 20
We were delighted with OctoKleen's carpet-cleaning and customer service. Toby could not have been more helpful or... considerate and the end result is fantastic. Highly recommended.read more
Integrative Health
13:53 05 Feb 20
Octokleen did a great job in our clinic. They cleaned the entire practice. 4 rooms. Amazing service. Its really lifted... the space and smells amazing. Highly recommended. Thanksread more
Paul Foley
20:11 03 Feb 20
Genuine company & fantastic service. Got 30 year old well worn carpets looking like New! Very good service and... excellently carries out.read more
Nathan Strong
12:56 16 Jan 20
OctoKleen has recently been out to do a job on our behalf for one of our clients and our clients were extremely... impressed and so are we! It wasn’t an easy job and there was no guarantee for it to work, but Toby managed to completely restore the 2 flights of stairs and landing to original state, after having a large amount of printer toner smudged all over them. Reasonably priced, great communication, quick turnaround of the job and all out of hours to suit the business! Couldn’t have asked for a better service! Have also used OctoKleen privately for carpets at our house, and same high quality service applied and we could use our carpets almost immediately after the clean.Highly recommended and wouldn’t hesitate to use again. Thanks guys!read more
Lynne Arnold
19:06 15 Jan 20
Toby cleaned 3 carpets for my elderly mum. He gave a very professional service despite having to bring his considerable... amount of equipment up in the lift before he could begin. Very happy and we will use OctoKleen again.read more
Mark Stevenson
10:47 14 Jan 20
What an amazing result! Following an accidental ink cartridge drop down some stairs/landing area, Toby managed to bring... the carpets back to their original look.Toby was polite, courteous, considerate and communicated really well in setting up an appropriate time to visit us to undertake the clean. We would highly recommend OctoKleen if you have carpets that are needing some TLC. Thanks again Toby.read more
kirk brown
22:46 13 Jan 20
Octokleen did a great job on my twenty year old carpet that had never been professionally cleaned before. It came up... really just like new. We are really pleased with the result. They took particular care over a very stubborn stain from the spilt ‘liquid’ from an artificial flower vase. They seemed to have all the very latest equipment. I would recommend them as a reliable and effective company. The operative was very friendly and professional.read more
Richard Devereux
15:58 01 Dec 19
Toby shows professionalism and attention to detail in the work he undertakes. The two jobs I had done were carried out... in a calm and reassuring manner. Toby is a very clean worker and shows great respect for your property and extreme diligence with his craft. I can't recommend him highly enough.read more
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